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Texan mom-and-pop Robyn & Mark Jones grow a surprising billion-dollar empire

08/13/2019 4:03 pm ET
Texan mom-and-pop Robyn & Mark Jones grow a surprising billion-dollar empire

Screenshot: Goosehead Insurance/Vimeo

Robyn Jones, stay-at-home mom of six, started a little company 16 years ago. Now it’s worth a billion, and her husband—who used to work lots of away-from-home hours—works with her.

Teenage sweethearts who married right after high school, the Jones had three kids and were living on Mark’s $18 grand a year salary. Robyn remembers cooking everything from scratch, making her kids’ clothes, etc., but they were “always underwater.”

When Mark finally landed a high-paying job at Bain, he became a road warrior. Feeling like a single mom with their now five children, Robyn got her insurance licensing and started an agency in 2003.

A year later, Mark quit Bain—a move that made no sense to anyone else—and joined her in the Westlake, Texas venture.
Now Goosehead Insurance is one of the leading insurance players in the industry.

One of the top moves that made them a success? They hired employees who were the “opposite” of what you’d expect. “Everyone…I hired right out of college or shortly out of college,” Mark says. “There’s tremendous youth and energy. You don’t see that if you walk into an insurance company.”

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